FAQ

Are your rugs vintage?

Our rugs are all one of a kind, handmade/ handwoven rugs that are either vintage or antique.  We do not sell newly manufactured rugs that have been machine made. 

 

Do you ship your rugs? 

 

Yes!  All rugs ship free to anywhere in the lower 48 states.  For shipping to AK or HI, there is a flat rate of $25. We pack up and ship your rug within 2 business days and ship either USPS Priority or UPS Ground.  Most orders will be received within  4 - 8 Business days.   If you live in the San Diego area you can make arrangements to pick up your item locally. 

 

Do you ship Internationally?

 

Yes!  We will ship your rug to Canada for a flat shipping rate of $50. You can check out normally and the shipping rate will be added to your cart.   If you live outside of Canada, you can message me for a shipping quote and a paypal invoice. Taxes and customs fees are the sole responsibilty of the purchaser.   

I like a rug that is marked SOLD, will you get it back in stock?

 

Sorry, but no.  Our rugs and home goods are all vintage or antique and therefor one of a kind.  Once it's gone it's gone.  Of course, we might have something similar in the wings.  If you see something you loved that is marked SOLD, send us a a message and we will help you find a good alternative.  

 

Do you offer Trade Discounts?

Yes!  We love designers/ stylists/ Builders and Stagers.   Email me at  MesaVintage@gmail.com to get set up with a trade discount code. 

Returns and Refunds?

ALL SALES ARE FINAL.  The items you purchase from Mesa Vintage Home are either vintage or antique.  They have been used, loved on and cherished.  Because of the handmade, one of a kind, nature of our handwoven rugs, the ends might be un-even, the edges might not be perfectly square, there may be age appropriate wear and beautiful color variations.  These are rugs that have been worn by time.  These attributes are not considered defects instead these are characteristics that make each rug unique.   Please look at each picture included, as they tell the story of your item. If you need more pictures or have additional questions, contact us before your purchase.  

Photographs are taken in natural light, both indoors and outdoors with no color filters added. Please note, your monitor settings could effect how you see the color in addition to your own light source.  Rugs will appear darker in rooms with less natural light and lighter in rooms with more natural light.  Look at all photos in the listing to determine color. If you have questions, please ask prior to purchase.  ALL SALES ARE FINAL. 

© 2017 Mesa Vintage

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